Managed Service Provider (MSP)
For over a decade Advanced Data has been a leading managed service provider for computer IT support, on-site and hybrid cloud services, business phone systems and IT project management for Asheville area and Western North Carolina businesses. We’ve been around that long because we take time to listen to your technology challenges, understand your goals, and collaborate with you to design the best IT support possible. Advanced Data will act as your IT Department, providing on-site and online tech support for your computers and network. As a result, with us as your Managed Service Provider we allow you focus on your business.
IT is NOT my thing
So you don’t eat, breathe, and sleep IT? Most people don’t, but we do. Proactive security, backup and continuous Help Desk support are all our role as a managed service provider. It’s our goal to remove barriers so you can get back to running your business.
IT is my passion!
You may have your network under control, but we realize IT is constantly changing, and it’s increasingly difficult to stay current. When something changes or goes haywire, we’re here to help you solve problems and keep operating smoothly.
Recent MSP Blog Articles
Packet capture from a Cisco device and export it to Wireshark
Ran into a situation where I needed to perform a packet capture on the WAN interface of a router that was facing an ISP. The site was rather remote and so putting a hub in between the router and ISP and capturing the packets via Wireshark was going to be very time...
Lync Enterprise Voice with Cisco or Adtran routers
Lync Called Number Translation
Trouble with Exchange UM and arbitration mailbox corruption
One of our clients had an issue where their Unified Messaging arbitration mailbox had become corrupted. We were unable to change the audio files on the auto-attendants and we were seeing errors like this in the application logs: Event ID 1431 UM can't save the Call...
IT Management Services
Flat Fee IT Support
The worry-free solution to managing your network.
Networks
Well designed networks that are secure, reliable, and scalable.
Cloud Service - Share, Backup, WiFi
The local cloud provides peace of mind and quick access in emergencies.
IT Projects
As much or as little help as you need.
Voice over IP (VoIP) Business Telephone Systems
Lower overhead, improve functionality, and tie multiple locations together in the same system.
Wireless
Control and manage wireless access from one central console.