Managed Service Provider (MSP)
For over a decade Advanced Data has been a leading managed service provider for computer IT support, on-site and hybrid cloud services, business phone systems and IT project management for Asheville area and Western North Carolina businesses. We’ve been around that long because we take time to listen to your technology challenges, understand your goals, and collaborate with you to design the best IT support possible. Advanced Data will act as your IT Department, providing on-site and online tech support for your computers and network. As a result, with us as your Managed Service Provider we allow you focus on your business.
IT is NOT my thing
So you don’t eat, breathe, and sleep IT? Most people don’t, but we do. Proactive security, backup and continuous Help Desk support are all our role as a managed service provider. It’s our goal to remove barriers so you can get back to running your business.
IT is my passion!
You may have your network under control, but we realize IT is constantly changing, and it’s increasingly difficult to stay current. When something changes or goes haywire, we’re here to help you solve problems and keep operating smoothly.
Recent MSP Blog Articles
Outlook clients not authenticating, but OWA and ActiveSync work fine
We had an issue where a clients' Outlook connectivity stopped working and they were continuously prompted for credentials. Mysteriously OWA and ActiveSync were fine. In the Security logs on the Exchange server we saw a lot of the following: Source: Microsoft Windows...
CCAPI: Internal Error (Software Error)
We changed a customer from PRI to SIP trunk and after the change, the Exchange UM stopped working for calls coming in from the outside. We found the following error in the logs: %VOICE_IEC-3-GW: CCAPI: Internal Error (Software Error): IEC=1.1.180.1.13.112 on callID...
Exchange Transport rule based on a group recipient
Regarding IT Projects for Exchange Server, a transport rule can apply actions to messages based on the recipient address. If you however attempt to use a Distribution List (group) the rule will not save, giving you the following error message: SentTo predicate...
IT Management Services
Flat Fee IT Support
The worry-free solution to managing your network.
Networks
Well designed networks that are secure, reliable, and scalable.
Cloud Service - Share, Backup, WiFi
The local cloud provides peace of mind and quick access in emergencies.
IT Projects
As much or as little help as you need.
Voice over IP (VoIP) Business Telephone Systems
Lower overhead, improve functionality, and tie multiple locations together in the same system.
Wireless
Control and manage wireless access from one central console.