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CME and Lync RCC Integration

This guide will go through the steps to setup Lync Remote Call Control (RCC) with Cisco CallManager Express (CME).  I’ve used this with OCS, Lync 2010 and Lync 2013.  CME must be version 8.0 or higher. CME On the router enter the commands that are not already present: voice service

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Exchange 2013 and Windows XP with wildcard certs

We had a client that upgraded from Exchange 2007 to 2013.  After the migration the Windows XP machines would not connect to Exchange.  The users were presented with a credentials / password pop-up repeatedly and no matter what was entered the Outlook client would never connect to Exchange. Having dealt with XP in

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ECP 2013 redirects you to OWA 2010 or 2007

If you have a mailbox on an older Exchange server (2007 or 2010) and you are trying to login to Exchange 2013 ECP you may find that you will be redirected to OWA on the old server.  To get around this use the following URL: https://<Exchange_2013_CAS_FQDN>/ecp?ExchClientVer=15

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Exchange Recipient Filtering not working

Problem: Recipient filtering is configured via the Exchange Management Console by opening Recipient Filtering and checking “Block messages sent to recipients that do not exist in the directory”, however all addresses are accepted with a “250 2.1.5 Recipient OK” message. Solution 1: Run “Get-TransportAgent“.  If the output looks like this

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Backups failing with Event ID 904

IT Support One of our clients was having an issue with backing up Exchange 2007 using Ahsay Online Backup Manager.  The backups were failing nightly and Ahsay was returning the error CExBackup::backupService:HrESEBackupSetup: Error Number 0xc7fe1f45: Instance not found.  A search of this error revealed that this error originated in Exchange and passed

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Registry editing through GPO

By Thomas Manier – Posted Feb 24, 2012 5:30PM I wanted to give a quick tutorial on how to change registry keys through group policy. This is actually documented several times on the internet but very few give a clear understanding of the steps you need to take in order

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Music On Hold Streaming from an FXO port on CME 8.8

Here’s another CME feature that did not work quite as expected when reading the documentation.  As with the conference bridge, I read along and followed the documentation from Cisco for “Configuring Music on Hold from a Live Feed” (the link is below) and the feature was still not working.  When

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Configuring a conference bridge in Cisco CME

I recently ran into an issue configuring a conference bridge for a client. What makes this particular problem worth sharing is that I found the documentation provided by Cisco on this issue to be a little confusing and a little unhelpful. The initial document I used to try to configure

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