Advanced Data Blog
Our official blog with news, technology advice, and business culture.

9 Smart Ways for Small Businesses to Incorporate Generative AI
There is no escaping the relentless march of AI. Software companies are rapidly incorporating it into many business tools. This includes tools like Microsoft 365,

9 Smart Ways for Small Businesses to Incorporate Generative AI
There is no escaping the relentless march of AI. Software companies are rapidly incorporating it into many business tools. This includes tools like Microsoft 365,

Connectivity for Remote COVID-19 Vaccination Clinics
Portable Internet Service One of our healthcare clients needed a solution for running COVID-19 vaccination clinics in a parking lot or pavilion. They wanted to provide secure connectivity to electronic health records (EHRs) for a team of doctors, nurses and their support staff at any location. The challenge with these

Who is Still Vulnerable to the HAFNIUM Threat in WNC?
Vulnerable Exchange Servers In the wake of the Exchange Zero-day vulnerabilities, Advanced Data was concerned about how many vulnerable servers were left in our region. We pulled the blocks of IP addresses that are used in our region by businesses and entered them into NMap as target IPs. We then

Exchange Server Zero-Day Vulnerabilities
Last week, Microsoft released patches to resolve four severe vulnerabilities in Exchange Server that are being exploited by a Chinese state-sponsored group called HAFNIUM. At the time, Microsoft said that the bugs were “limited, targeted attacks”. Six days have passed and it’s now being reported that over 60,000 Exchange servers have been

Review of Teams Microsoft Business Phone System 2021
Now that we have installed Teams with Microsoft Business Phone System for clients (and passed the Teams exam) we want to share some thoughts on the product. We’ve been doing VoIP phone systems since Cisco CallManager 3 back in 2003 when it still looked like Selsius CallManager. Over the years

Passed MS-700 Managing Microsoft Teams Exam
Today I took the Managing Microsoft Teams (MS-700) exam and I passed! Lately we’ve had some clients express interest in using Teams as a phone system and I wanted to take the opportunity to fully understand the capabilities. Before I share thoughts on the exam, I want to point out

Microsoft Teams Phone Missing Dialpad
Recently we setup and installed Teams with Microsoft 365 Business Voice using Yealink MP54 / T55a phones for a client. A post about replacing your business phone system with Teams will be forthcoming, but I wanted to post a quick resolution to a nagging issue we faced.

FortiGate IPS is Blocking Everything
This afternoon we received several reports all at once that the internet was down. Interestingly we were able to reach client locations, all SNMP monitoring looked healthy and no outages were present. We did however notice that bandwidth utilization had dropped to a trickle, so something was amiss! Eventually we

Remove Pending patches in bulk – Windows Server
The following post was submitted by Jon Worley in response to a server stuck in a boot loop due to pending updates failing to install: This is a summary of what I did to avoid manually removing 28 different packages using the long form name of them without access to

Unable to remove FortiManager from a FortiGate
In order to resolve a failed relationship between a FortiGate and FortiManager we needed to remove the FortiGate. In FortiManager this worked fine, however in FortiGate the relationship still persisted (under Security Fabric -> Settings -> Central Management). If we attempted to disable the Central Management toggle we received the

Outlook clients not authenticating, but OWA and ActiveSync work fine
We had an issue where a clients’ Outlook connectivity stopped working and they were continuously prompted for credentials. Mysteriously OWA and ActiveSync were fine. In the Security logs on the Exchange server we saw a lot of the following: Source: Microsoft Windows security auditing. Event ID: 4625 Failure Information: Failure Reason:
CCAPI: Internal Error (Software Error)
We changed a customer from PRI to SIP trunk and after the change, the Exchange UM stopped working for calls coming in from the outside. We found the following error in the logs: %VOICE_IEC-3-GW: CCAPI: Internal Error (Software Error): IEC=1.1.180.1.13.112 on callID 78 Some posts mentioned upgrading the firmware (which
Exchange Transport rule based on a group recipient
Regarding IT Projects for Exchange Server, a transport rule can apply actions to messages based on the recipient address. If you however attempt to use a Distribution List (group) the rule will not save, giving you the following error message: SentTo predicate does not allow distribution groups. ‘My Group’.