Services

 
Help Desk

We're here for you.


helpDeskOur help desk technicians are certified by Microsoft and Cisco and have the ability to remotely access your computer, with your permission and assistance.

In many cases, we can resolve the problem with one call and never have to send someone onsite.  This reduces your cost and minimizes effects on productivity. 

In the event we do need to send a certified technician onsite, our central location allows us to be at most locations in 30 minutes or less. After one emergency visit by our technicians, clients quickly become interested in Advanced Data.

Our online Portal System allows customers to access their account 24 hours a day to view the latest status on all their support requests, view and print invoices and submit new support requests.

 

What we do...  

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• Virus/spyware/adware removal
• On-site computer service & repair
• Off-site data backups
• Data transfer & retrieval
• Network installation & repair
• Operating system repair
• New computer & equipment sales
• PC security
• Wireless networking
• Upgrades and training
• Home networking
• Full service problem solving

Chances are likely that some aspect of your office setup isn't pulling its weight.  From consultation to implementation, we don't do one-day-stands. 

Advanced Data also offers several contract options for different levels of service.  Find Out More about how monthly contract agreements can help protect and maintain your business network with affordable monthly rates.